Common Questions
Straight answers to the questions Bakersfield residents actually ask — water providers, burn days, ERs, buses, fog.
Practical answers to the questions that come up over and over in Bakersfield, checked against official sources. If something here has gone stale, use the correction link at the bottom of the page.
Which water company am I on — and why does it matter?
Bakersfield is split between two systems. Cal Water's Bakersfield district serves most of the city; the City of Bakersfield's own Domestic Water System serves areas roughly west of Highway 99. Your bill tells you which one you pay.
It matters because the two don't move in step. As of June 2026, Cal Water is in Stage 1 of its shortage plan — no fixed watering days, though waste rules still apply — while the city system has kept mandatory watering days: odd-numbered addresses water Tuesday, Thursday and Saturday; even-numbered addresses Wednesday, Friday and Sunday; no one waters on Mondays, and only between 6 p.m. and 9 a.m.
Cal Water: calwater.com/district/bakersfield, (661) 837-7200. City system: bakersfieldcity.us/400/Drought.
Can I use my fireplace tonight?
From November 1 through the end of February, the Valley Air District declares a daily wood-burning status for Kern County: burning discouraged, no burning unless your device is registered, or no burning at all. Burning on a prohibited day draws a fine — historically starting at $100 for a first violation and climbing for repeats.
Check the day's status at valleyair.org or call 1-800-766-4463 (1-800-SMOG-INFO) before lighting up. Outside those months there's no daily status to check.
Why is the air here so bad — and is it actually getting better?
Geography, mostly. Bakersfield sits at the closed southern end of the San Joaquin Valley with mountains on three sides, so traffic exhaust, oil-field and farm emissions, dust and wood smoke pool here instead of blowing through.
The American Lung Association has ranked the metro worst in the nation for year-round particle pollution six years running — and yet 2025 was also the Valley Air District's cleanest year on record, with five unhealthy days valley-wide against 100-plus a decade ago. Both are true: hugely improved, still worst-in-class. For today's picture, see this town's Air Today tool or airnow.gov.
Is the Kern River supposed to have water in it?
Historically, yes. In practice the bed through town is dry most years because the river's water is diverted upstream for farms and city supply — an arrangement older than the city itself.
Whether more water must stay in the channel is the question in a lawsuit now before the California Supreme Court (review granted July 2025; no hearing date set as of June 2026). The wet year of 2023 showed what a flowing Kern through town looks like. For the live answer on any given day, this town has an "Is the Kern River Flowing?" tool fed by the USGS gauge.
Which emergency room should I head for?
In a real emergency, call 911 and let the paramedics decide.
The city has four hospital systems with ERs: Adventist Health Bakersfield, Bakersfield Memorial (the region's only dedicated pediatric ER), Mercy (downtown and southwest campuses), and Kern Medical, the county teaching hospital and trauma center. Be ready to wait: federal CMS data for 2024 put the median ER visit at the slowest local hospital at nearly five hours, improving to just over four by late 2025.
For something urgent but not life-threatening, an urgent care clinic is usually far faster than any ER.
Pothole, streetlight, code problem — do I call the city or the county?
It depends on the address, not the neighborhood feel. Inside Bakersfield city limits — most of the urban area — report it through the city's service request page (bakersfieldcity.us/559/Report-a-Service-Request) or the Bakersfield Mobile app.
Oildale and several east-side pockets are unincorporated Kern County islands inside the urban footprint, and those go to the county instead: kerncounty.com, with road issues to Kern County Public Works (kernpublicworks.com). If a request seems to vanish, you may simply have the wrong jurisdiction.
How do I report an encampment?
On city property — including most of the Kern River Parkway — use the city's service request page (bakersfieldcity.us/559/Report-a-Service-Request) or the Bakersfield Mobile app. For an immediate safety concern, the Bakersfield Police non-emergency line is (661) 327-7111.
In unincorporated areas like Oildale it's a Kern County matter (kerncounty.com). And if what you're really seeing is a person in crisis, the Kern Behavioral Health 24-hour line — 988 or (800) 991-5272 — is the better call.
How do the buses work?
Golden Empire Transit (GET) runs 16 fixed routes seven days a week, plus GET-A-Lift paratransit and RYDE, an on-demand shuttle you book within its service zones — widely used to reach CSUB, Valley Plaza and the Panama Lane shopping strips.
Plan fixed-route trips with the Transit app; book on-demand rides through GET's app or customer service at 661-869-2438. Routes and fares: getbus.org. Amtrak's San Joaquins trains run from the downtown station.
What's tule fog, and when do I need to worry about it?
Dense ground fog that forms on still winter nights in the valley, roughly November through March. It can cut visibility to near zero in patches, and it has caused some of California's worst highway pileups — including a crash involving more than 100 vehicles on Highway 99 in 2007.
Foggy days have declined over recent decades, but it remains the season's real driving hazard. Before a winter morning drive, check Caltrans QuickMap (quickmap.dot.ca.gov), leave extra following distance, and use low beams — never high beams — in fog.
What is Measure N?
A one-cent city sales tax — formally the Public Safety and Vital Services (PSVS) measure — that Bakersfield voters passed in 2018 by fewer than 100 votes. It now raises on the order of $100 million a year for city services, with a large share going to police staffing.
Its spending is genuinely contested: members of its own citizens' oversight committee and a county grand jury have questioned whether the dollars track what voters were promised. Budgets and reports are public at bakersfieldcity.us/190/Public-Safety-Vital-Services-Measure.
Is the Kern River Parkway trail worth riding, and what should I know?
Yes — it's the city's main linear park: 20-plus paved miles along the usually dry river, from west Bakersfield out toward Hart Park and Lake Ming, generally well maintained and uninterrupted.
Plan around the two things users consistently flag. First, there's very little shade, so summer rides belong in the early morning. Second, there are encampments along some stretches; most riders pass without trouble, but the picture varies by section and many people prefer the western reaches.
Who do I call in a mental health crisis?
Kern Behavioral Health & Recovery Services runs a 24-hour crisis and warm line: call 988 or (800) 991-5272 — free, confidential, staffed around the clock. It's also the right first call when you're worried about someone else.
In a life-threatening emergency, call 911.