Who to Call in Hay River
The Hay River numbers worth keeping in your phone — power, water, health, the RCMP, crisis help, and where the official emergency alerts come from.
The Hay River numbers worth keeping in your phone — power, water, the hospital, the RCMP, help in a crisis, and where the official emergency alerts come from. In a life-threatening emergency, always call 911.
When the power goes out in Old Town, the water can go too
In Old Town, the running water depends on electric pumping, so a power outage there can also mean no water from the tap. Keep some drinking water on hand — especially in winter and during a heat wave. Report the outage to NTPC at 1-855-575-6872; for water trouble after an outage, call the Town's Public Works after-hours line.
In a flood or wildfire, watch NWT Alert for the official word
Evacuation orders and emergency alerts for the NWT are issued through NWT Alert (nwtalert.ca, or the free Alertable app) and the Town of Hay River — not social-media rumours. After three evacuations in two years, knowing where the real alerts come from matters.