Who to call

Verified numbers for police, water and health in Mzuzu — and honest notes where a service publishes no working contact.

The services Mzuzu residents most often need to reach — water, power, police and health. Every number listed here was read off the service's own official page on 12 June 2026; where a number could not be verified, we say so instead of guessing.

Some services publish no working contacts

ESCOM's website was down when we checked, and Mzuzu City Council has no working website or published phone directory we could verify — those entries carry links and notes instead of unverified numbers. Council and ESCOM announcements typically travel through radio and the Malawi News Agency.

Emergencies

Police emergency — 997

Toll-free national police emergency line

Phone: 997
Website: www.police.gov.mw/

Mzuzu Police Station

The city's main station

Phone: 0887 389 292

Police Northern Region Headquarters

Regional headquarters, in Mzuzu

Phone: 0887 389 290

Water — Northern Region Water Board (NRWB)

NRWB toll-free line

Faults, leaks and supply problems — works from TNM lines only

Phone: 374
Website: www.nrwb.org.mw/

NRWB head office

Headquartered in Mzuzu

Phone: +265 1 310 254
Address: Kawiluwilu House, Bloemwater Street, Mzuzu
Website: www.nrwb.org.mw/

Power — ESCOM

ESCOM (Electricity Supply Corporation of Malawi)

Outage notices and fault reporting. ESCOM's site was unreachable when we last checked (June 2026) — we will add verified numbers when it is back. Outage announcements also go out on radio.

Website: www.escom.mw/

Health

Mzuzu Central Hospital

Referral hospital for the whole Northern Region. No public phone number could be verified on an official page — in an urgent case, go directly.

Address: Mzuzu